Frequently Asked Questions

If you still need help then please contact us at info@pupcakespet.com.

FAQ

PPB is an online store. I offer pickups at local locations in the New Orleans Metro area and deliveries for an extra cost depending on your location and shipping on most of my products. You can choose either option before checkout. 

Of course! Every single item on our menu is freshly handmade by me! From baking to decorating!

NO!! All of my cakes and treats are baked using only premium all natural ingredients and they have been approved by 4 little sous chefs (my shih tzus!)

Each product has a different wait time and you can check these details on Selecting a shipping/ delivery/ pick up date on each product. 

Yes! I package every cookie to arrive safely to my customers and they are completely dried before packing. They are available for shipping to the 48 states. 

We recommend that cakes should be served by the slice, just as human cakes are. Whilst I'm sure that your pup would love to gobble the whole thing in one sitting, it's always best to go easy on their tummies.  

Sure they can! We only use real ingredients. However, our products won’t be very tasty because they don't contain sugar. 

Cookies and cakes are not refundable.